Leading Change, Overcoming Chaos
American corporations large and small are changing the way they do business, and it’s easy to get left behind. That is, unless you read this book — and apply the seven basic steps in it to your organization. Author Michael Heifetz draws more than thirty-four years of experience helping companies ranging in size from startups to Fortune 100 firms deal with the changing business climates, and turn chaos into cutting-edge advantage. Every forward-thinking manager should have a copy of this book in easy reach. Here’s why:
- Powerful management tools and insights show how to make change — however dramatic — work for, not against, you.
- Realistic case studies illustrate key points and help you apply the lessons to your business problems and challenges.
- Detailed planing guides eliminate guesswork, point out common errors.
- Hands-on techniques that anyone can use to become a creative problem-solver.
- How to overcome the opposition, deal with petty in-fighting, and come out on top in tough times.
- And much, much more.
Table of Contents
- Roadmap to This Book
- Section I: Change Cycle Management: Practical Understanding and Implementation
- Chapter 1: Framework for Change
- Chapter 2: An Example of the Change Cycle: Modernizing a Factory
- Chapter 3: Stages of the Change Cycle: Typical Issues
- Section II: Approaches to Managing Change
- Chapter 4: Special Issues in Managing Change Cycles
- Chapter 5: Imposed Change
- Chapter 6: Political Barriers to Change
- Chapter 7: Developing Support for a Change Effort
- Chapter 8: Intuition and Creativity in the Change Process
- Appendix: Theory Behind the Change Cycle
- Part A: Change Cycle Theory
- Part B: Structure, Dynamics, and Context of the Change Cycle
- Index
- Charts:
- Chart 1. Change Cycle Summary
- Chart 2. Patterns Within the Change Cycle
- Chart 3. Rob’s Plan for the Computerized Project Management System
- Chart 4. Stages of the Change Cycle and the Eight Energies
- Chart 5. Chaos in Relationship to the Other Seven Energies During the Change Cycle
- Chart 6. Dynamics of the Creative Process